Политика конфиденциальности

Privacy Policy

This Privacy Policy outlines how Salrog collects, uses, and discloses your personal information when you visit, use our services, make a purchase from salrog.com, or otherwise communicate with us (collectively, the "Services"). "You" and "your" refer to users of our Services, including customers, website visitors, or other individuals whose information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our website, update the "Last updated" date, and take any other steps required by law.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information about you from various sources over the past 12 months. The information collected depends on your interactions with us. Beyond the specific uses listed below, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect our rights and those of our users.

What Personal Information We Collect

The types of personal information we collect depend on your interactions with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You:

• Basic contact details: Name, address, phone number, email.
• Order information: Name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information: Username, password, security questions.
• Shopping information: Items viewed, added to cart, or wishlist.
• Customer support information: Information included in communications with us.

Some features of our Services require you to provide specific information. Electing not to provide this information may prevent you from using certain features.

Information We Collect through Cookies: We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies. Usage Data includes device information, browser information, network connection details, IP address, and other interaction data.

Information We Obtain from Third Parties: We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as:

• Companies that support our Site and Services, like Shopify.
• Payment processors who collect payment information to process your orders.

Any information we obtain from third parties will be treated per this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their policies and practices.

How We Use Your Personal Information

• Providing Products and Services: To process payments, fulfill orders, send notifications, manage accounts, arrange shipping, and facilitate returns and exchanges.
• Marketing and Advertising: To send marketing communications and show advertisements for products or services.
• Security and Fraud Prevention: To detect, investigate, or take action against fraudulent, illegal, or malicious activity.
• Communicating with You: To provide customer support and improve our Services.

Cookies

We use cookies on our Site to enhance and improve our Services. For specific information about our use of cookies related to powering our store with Shopify, see Shopify's Cookie Policy. You can set your browser to remove or reject cookies, but doing so may affect your user experience.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes, such as:

• Vendors or third parties performing services on our behalf: IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
• Business and marketing partners, including Shopify.
• With your consent or at your direction.
• With our affiliates or within our corporate group.
• In connection with a business transaction, to comply with legal obligations, or to protect our rights.

We have disclosed the following categories of personal information in the past 12 months:

• Identifiers: Basic contact details, certain order, and account information.
• Commercial information: Order information, shopping information, and customer support information.
• Internet activity: Usage Data.

We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

If you submit user-generated content to any public area of the Services, this content will be accessible by anyone. We are not responsible for the privacy or security of information you choose to make public.

Third Party Websites and Links

Our Site may link to websites operated by third parties. We are not responsible for the privacy or security of these sites. Review their privacy policies before providing them with your information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian of a child who has provided us with their personal information, contact us to request deletion.

Security and Retention of Your Information

We use appropriate security measures to protect your personal information, but we cannot guarantee "perfect security." Retention of your information depends on factors like maintaining your account, providing Services, legal obligations, and resolving disputes.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information:

• Right to Access/Know: Request access to personal information we hold about you.
• Right to Delete: Request deletion of your personal information.
• Right to Correct: Request correction of inaccurate personal information.
• Right of Portability: Receive a copy of your personal information and request its transfer to a third party.
• Right to Opt out of Sale or Sharing/Targeted Advertising: Direct us not to "sell" or "share" your personal information.

To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request.

Complaints

If you have complaints about how we process your personal information, contact us using the details below. If you are unsatisfied with our response, you may lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, including in the United States. We rely on recognized transfer mechanisms to ensure adequate protection for your information.

Contact

For questions about our privacy practices or this Privacy Policy, or to exercise your rights, email us at support@salrog.com or contact us at:

Salrog (Powered by Solnuance LLC) 34 N Franklin Ave Ste 687 1424 Pinedale, WY 82941 United States